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The North Pole Archives

Shipping Policy

All orders will be shipped within 3 working days (after 1st October 2026)

Personalised orders have an additional 7 working day turnaround unless otherwise stipulated.

Refund Policy

All orders have a 14 day refund policy if returned in the same condition as received.

Personalised orders cannot be refunded due to their nature.

Cancellation / Return / Exchange Policy

14 days is standard practice unless the product is not conforming to its operational requirements.